The knowledge base¶
The knowledge base is where you put all the information your assistant needs to know to answer customers. It turns your documents into precise and immediate answers.
In this section, you will find everything you need to manage glacom.AI content:
| What do you want to do | Where to go |
|---|---|
| Understand how documents become answers | Rag |
| Upload files, website links or FAQ | Sources |
| Learn how to write effective texts for AI | Writing content |
| Check if the answers are correct | Testing |
Limits¶
The system answers only based on the information you provide: if a piece of data is not in the knowledge base, the assistant cannot invent it. The quality of the answer depends directly on the clarity of the uploaded texts.