No tokens: cost does not increase with use

Discover why you don't pay per use with glacom.AI and how this protects your budget.

How it works

Many AI based services use "tokens", which are small units of measurement to count how many words the assistant reads and writes. In practice, the more the bot speaks or receives questions, the more tokens it consumes and the higher the bill goes.

Imagine managing a hotel: during the peak season in August, you receive ten times more booking requests than in November. With token systems, your August bill would be ten times higher than November's, making costs unpredictable.

With glacom® services, this doesn't happen. We don't use tokens for billing. You pay a fixed fee: whether your bot answers ten or ten thousand customers a day, the cost for you stays the same.

What you need to do

Nothing: you don't have to monitor consumption, check word counters, or worry about running out of monthly credit.

What glacom® does

glacom.AI manages the entire infrastructure and response processing. We absorb traffic peaks and variable costs related to AI use, guaranteeing you a constant and predictable expense every month.

Limits

The fixed fee covers standard use of the services. In case of exceptional and anomalous traffic volumes that could compromise system stability, glacom® may contact you to agree on a plan adjustment.

Frequent problems

• What happens if my bot goes viral and receives thousands of messages? → The service continues to work and your monthly fee does not change.
• Can I know how many tokens I would have consumed? → No, because the glacom® system is not based on this metric for the customer.
• Does the fixed cost also include integrations? → Yes, you can connect the bot to email, social, and other API without additional costs per single message. See integrazioni.

Tip

The fixed cost allows you to plan your marketing budget without fear that a sudden success of your products turns into an unexpected management cost.

From the app

Not available from the app: plan and fee management is handled through your sales representative or the web customer area.