Integrations

Discover how to connect glacom.AI to your work tools to automate processes and update data in real time.

You can connect the platform to any software that exposes an api. This allows your assistants to interact directly with your business data.

Concrete examples of what you can do: - A callbot that books an appointment directly on your company calendar. - A chatbot that checks the status of an order by reading data from your management software. - An assistant that provides always updated prices by drawing from your product list.

Here are the main systems you can integrate:

What you can connect	Usage example
Management Software / ERP	Check warehouse availability or shipping status.
CRM	Automatic update of customer data after a chat.
Calendars	Booking visits or calls without human intervention.
Price Lists and E-commerce	Precise answers on prices, variants and active promotions.
Email and Social	Management of communication flows across different channels.

Every integration is customized based on your needs. To request a connection or define data flows, open a request via the ticket system.

If your system does not have an API

Not everything can be integrated, and that is fine: whatever is published on your sites can be read with scraping, without any technical connection. See Your site as a source.

Limits

Integration is only possible if the software you use allows access via API. If your system is closed or does not support this standard, it will not be possible to connect it to glacom®.